Legal
Terms & conditions
This page is a structured placeholder for the shop terms. It should be reviewed and completed before the live checkout is enabled.
Seller details
Legal company name, KvK number, business address and customer-support email are still to be confirmed.
Products
House of Gandha sells candles, refills, wax melts, essential-oil blends and gift sets. Product pages may still contain launch-confirmation notes where details are not final.
Prices and payment
Product prices, VAT/KOR setup, payment methods and checkout provider are still to be confirmed before launch.
Delivery
We ship from Zaandam (NL) to the Netherlands, the EU and the UK. Current rates are on the Shipping & Returns page; delivery times and carrier are confirmed before launch.
Returns and withdrawal
You have a 14-day right of withdrawal on online orders. See the Right of withdrawal page for the model form. The return-cost policy is confirmed before launch.
Safety
Always follow the product label. Final CLP, allergen and safety wording must match the approved product labels and documents.
Complaints
A customer-support contact method and complaint handling process need to be completed before launch.
Useful links