Shipping & returns

We ship across the Netherlands, the EU and the UK. Orders are sent from De Weer 113, Zaandam, Netherlands.

Netherlands

Free over €50

Netherlands

Free shipping: Orders €50 and up
Standard: Orders under €50

EU zone 1

Free over €80

Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden

Free shipping: Orders €80 and up
Standard: Orders under €80

EU zone 2

Free over €80

Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia

Free shipping: Orders €80 and up
Standard: Orders under €80

United Kingdom

Free over £80

United Kingdom

Free shipping: Orders £80 to £135
Standard: Orders under £80

Rates include VAT. Delivery times and the carrier are confirmed before the shop opens. Letterbox delivery may be available for smaller items like wax melts and oil bottles.

Returns

You have a 14-day right of withdrawal on online orders, starting from delivery.
Returned products should be unused and handled only as much as needed to inspect them.
The return-cost policy is confirmed before launch. Sealed or personalised items may have separate conditions.

Return address

Wonder Wick
De Weer 113
1503 WK Zaandam, Netherlands

Please contact us before sending a return.

Start a withdrawal

Read your 14-day right of withdrawal and use the model form to let us know.

Need help with an order?

Ask about delivery, returns or product compatibility.

Contact Wonder Wick

Candle care

Read care and safety basics before lighting your product.

Read care notes

FAQ